Privacy Policy

1. Introduction At Borderland Real Estate Media, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect We collect personal information necessary for providing our services, including:

  • Contact Information: Name, agency name, real estate agent name, phone number, email address.

  • Property Details: Property addresses and, occasionally, homeowner information.

  • Third-Party Information: In some cases, real estate agents making a booking may choose to provide third-party contact details (e.g., homeowner phone numbers or email addresses) to receive automated SMS and email notifications, such as appointment reminders and property preparation guides. This information is provided at the discretion of the agent booking the service.

3. How We Use Your Information Your personal information is used for:

  • Providing and managing our real estate media services.

  • Communicating with you regarding bookings, services, and promotions.

  • Complying with legal obligations.

4. Disclosure of Your Information We may disclose your personal information to:

  • Service providers assisting in delivering our services.

  • Legal authorities when required by law.

We do not sell or rent your personal information to third parties.

5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Access and Correction You have the right to access and correct your personal information. To do so, please contact us using the details below.

7. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Complaints About Privacy If you have any complaints about our privacy practices, please send details of your complaint to matt@borderlandrealestatemedia.com. We take complaints seriously and will respond promptly after receiving written notice of your concern.

9. Website and Cookies

  • When you visit our website (borderlandrealestatemedia.com), we may collect certain information such as browser type, operating system. This data is used in an aggregated manner to analyze website usage and improve our service.

  • Cookies: We may use cookies to enhance your browsing experience. Cookies are small files that store information about your interactions with our site. You can disable cookies via your browser settings, but this may impact your experience.

  • Third-Party Links: Our website may contain links to third-party sites that are not operated by us. We are not responsible for their content or privacy practices, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

11. Contact Us For inquiries or concerns about your personal information, please contact us at:

  • Email: matt@borderlandrealestatemedia.com

  • Website: borderlandrealestatemedia.com